Subhas' CV
Profile summary
Accomplished Head Waiter and Team Leader with 11 years of progressive experience in hospitality and restaurant operations. Fluent in English, Hindi, and Nepali, bringing expertise in front-of-house supervision, staff training, guest relations, and inventory management. Track record of coordinating kitchen and service teams during high-volume operations while maintaining food safety and service standards. Committed to delivering excellent guest satisfaction and supporting daily administrative workflows.
Career highlights
Front of House Supervision: Supervised front of house staff and restaurant operations to maintain service standards, handle guest requests, and coordinate with kitchen teams.
Staff Training and Shift Coordination: Conducted daily briefings, supported staff training, and assisted with shift planning and staff allocation during high volume operations.
Event and High Volume Management: Managed food and beverage service during events, oversaw team assignments, and ensured timely service presentation throughout operations.
Restaurant Operations and Cashiering: Handled daily restaurant operations, point of sale transactions, cash management, inventory ordering, and daily sales reports.
Key skills
Professional experience
Directs daily front-of-house operations at Thirty Four Restaurant in Dubai Marina, managing floor service execution and staff performance. Coordinates service delivery across departments and maintains operating standards for guests.
- Assigns daily shift duties and monitors staff performance to maintain service standards.
- Handles guest requests and resolves complaints professionally to ensure satisfaction.
- Coordinates with kitchen and management teams to maintain efficient service delivery.
- Conducts daily briefings and supports staff training and development activities.
Directed front of house operations for restaurant service at Somewhere Restaurant, Dubai Mall, UAE. Managed team members during daily service, coordinated between kitchen and management during peak hours, and assisted with shift planning and daily reporting.
- Trained new staff on service standards and operational procedures to maintain consistent quality across shifts.
- Handled guest complaints directly and ensured effective service recovery to maintain customer satisfaction.
Directed dining operations reporting to management, overseeing event logistics and service delivery workflows for high-volume functions. Guided team scheduling and task distribution to maintain operational consistency across daily service schedules and private functions.
- Supervised food and beverage service during events and high-volume operations.
- Maintained service standards and ensured guest satisfaction.
- Assisted in event planning, preparation, and guest coordination.
Managed front-of-house operations within a high-profile international venue setting, supervising floor staff and directing service logistics to maintain strict brand standards. Coordinated floor plans and team workflows while serving as the primary communication link between culinary and service personnel.
- Supervised waitstaff operations to maintain quality guest service standards across dining shifts.
- Coordinated table assignments and team activities to balance floor coverage during peak hours.
- Built staff schedules, conducted training sessions, and evaluated employee performance.
- Managed guest relations to resolve service inquiries and maintain establishment standards.
- Handled inventory tracking, ordering, and stock control to maintain adequate supply levels for kitchen and front-of-house operations.
- Maintained quality service standards and addressed customer satisfaction requirements during peak service hours.
- Processed customer orders accurately and delivered items to tables in a timely manner.
- Maintained dining area cleanliness and presentation standards throughout service shifts.
- Processed guest orders accurately and delivered prompt food and beverage service.
- Maintained dining area cleanliness and coordinated stock control and inventory ordering.
Education
Languages
English · Professional
Hindi · Professional
Nepali · Native